GP 2013 Web Client Login Issues

When you log into GP 2013 web client, some “Unexpected Error” issues may occur. Here, we are giving      you few resolutions for the issues.

Error 1:

An unexpected error has occurred. Press the Sign-in button to reconnect to the application.

Exception message in Event Viewer:

Cannot open database "GPWEBCLIENTSESSIONCENTRAL" requested by the login. The login failed.

Resolution:

1. Verify the databases "GPWEBCLIENTSESSIONCENTRAL” and “GPWEBMANAGEMENT” are created in the SQL Server. If not, create these databases using web client configuration wizard.

Note: To open Web Client Configuration Wizard, go to Control Panel\All Control Panel Items\Administrative Tools\Dynamics GP Web Client Configuration Wizard

2. Make sure that “GP Session Central Service” and “GP Session Services” have started. If not, start the services.

Error 2:

An unexpected error has occurred. Press the Sign-in button to reconnect to the application.

Exception message in Event Viewer:

The application is configured to issue secure cookies. These cookies require the browser to issue the request over SSL (https protocol). However, the current request is not over SSL.

Resolution:

Remove Cache, Temporary internet files from browser, restart the server and then check again.

If the issue still exists, set requireSSL="false" in the file web.xml (C:\Program Files\Microsoft Dynamics\GP  Web Client\GPweb\Web.xml).

Hope this helps!!!